Automated analysis
Sentiment scores, relevance matching, trends, influencer identification, and alerts produced by Brand Sentiments are generated by automated systems, including AI models. They are provided as a monitoring aid, not as fact. We take accuracy seriously — brand-relevance filtering exists specifically to keep irrelevant content out of your reports — but no automated system is error-free, and results should be reviewed with judgment rather than treated as certain.
Third-party platform data
Content shown in the dashboard originates from third-party platforms (X/Twitter, Facebook, Instagram, YouTube, Google News) via their public APIs or publicly accessible pages. We do not control, endorse, or vouch for the accuracy of that content, and platform availability, rate limits, or policy changes may affect what can be fetched at any given time.
Not professional advice
Nothing in the dashboard, an alert, or a generated report constitutes legal, financial, PR, or crisis-management advice. Decisions made in response to what the Service surfaces are your organization's responsibility.
No guarantee of completeness
The Service samples and fetches content on a bounded, recurring schedule. It is not guaranteed to capture every mention of a monitored brand across every platform at every moment.
Contact
Questions about this Disclaimer can be sent to support@brandsentiments.com.